Melissa Thompson

Melissa Thompson

Building user-centric product design teams that drive meaningful results.

With 20+ years of experience, I’ve transformed complex business and customer challenges into streamlined processes and impactful solutions, boosting efficiency and revenue across e-commerce, SaaS, fintech, and more. In my current role at a SaaS startup, I lead product design and user research, leveraging data-driven insights to prioritize cybersecurity threats and empower informed decision-making.

Key strengths:

  • Rapidly scaling and supporting effective design teams that foster team collaboration, performance and individual career development.
  • Streamlining and optimizing research and design processes for results driven innovation
  • Operationalizing ideas management processes to surface the best market opportunities leading to improved average recurring revenue.