Melissa Thompson
Building user-centric product design teams that drive meaningful results.
With 20+ years of experience, I’ve transformed complex business and customer challenges into streamlined processes and impactful solutions, boosting efficiency and revenue across e-commerce, SaaS, fintech, and more. In my current role at a SaaS startup, I lead product design and user research, leveraging data-driven insights to prioritize cybersecurity threats and empower informed decision-making.
Key strengths:
- Rapidly scaling and supporting effective design teams that foster team collaboration, performance and individual career development.
- Streamlining and optimizing research and design processes for results driven innovation
- Operationalizing ideas management processes to surface the best market opportunities leading to improved average recurring revenue.